Where geographically are CoolHandle's data centers located?
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Does CoolHandle provide automatic data backups with their hosting service?
You can find more info on CoolHandle's automated backup services on this page.
You can find more information on automatic backups on CoolHandle's homepage.
Does CoolHandle support Wordpress hosting?
Yes, CoolHandle does support Wordpress hosting. You can host any Wordpress site with CoolHandle's hosting packages. You can find pricing and more details here.
Good luck with your website!
Does CoolHandle offer discounts to military families and veterans?
You can check this page for more information about CoolHandle's veteran discounts and offers.
You might also check out their homepage to see if they've posted any additional information about their military discounts. You can also subscribe to their email newsletter, as some stores will send special...
How good is CoolHandle's phone support?
What do customers say about CoolHandle's phone customer support? Is it easy to get a real person on the line? Do they solve technical issues over the phone? Do they have good customer service?
Where geographically are CoolHandle's data centers located?
The Data Center of CoolHandle is located in Los Angeles, CA. It features the following:
Network:
Cisco certified network
Cisco 6500 series distribution routing switched
Cisco 6500 series aggregation switches for customer access
Juniper M20 border routers
Access:
T3 and T1 Access - EPGN
...
Does CoolHandle offer a mobile app for iPad, iPhone and Android?
CoolHandle currently does not have specific mobile apps for iPad, iPhone and Android. The website of the business also does not have a mobile version which makes it a bit hard to navigate through their webpages when you are using a handheld device with a small screen. Still, you may avail of the ser...
Does CoolHandle accept debit cards or personal checks?
CoolHandle primarily accepts PayPal and Visa, Mastercard, American Express and Discover credit cards. It is not expressly stated that debit cards are accepted. But commonly, if an entity accepts major credit cards, customers may also use debit cards with Visa or Mastercard logo. Personal checks are ...
Does CoolHandle ship internationally? Which countries do they ship to?
No, CoolHandle doesn't ship orders to international countries. They don't offer physical products that could be shipped anywhere within or outside the United States. CoolHandle offers web hosting services, VPS, Dedicated Servers, Reseller Hosting, Domain Names and more. Currently, they offer Web Hos...
Does CoolHandle accept PayPal?
CoolHandle accepts two modes of payment only. First, they accept credit card payments - Visa, MasterCard, American Express and Discover. The second mode of payment is, hold your breath.... PayPal. Whew. Yup, they accept PayPal. Just make sure that your PayPal account is already verified in order to ...
What is CoolHandle's return / refund / exchange policy?
CoolHandle grants refunds to customers who are unsatisfied with their services. A 30-day money back guarantee is given which starts from the date of the purchase as reflected the receipt/invoice.
It is important to note that the money back guarantee applies only to hosting service itself. This...